The Impact of Artificial Intelligence on Casino Operations August 23, 2025 – Posted in: ready_text
Artificial intelligence (AI) is transforming the casino sector by optimizing operations and boosting customer interactions. In 2023, the Hard Rock Hotel & Casino in Atlantic City introduced AI-driven analytics to improve game selections and improve player engagement. This initiative has led to a documented 15% increase in customer retention rates. One prominent figure in this change is Bill Hornbuckle, the CEO of MGM Resorts International. Under his leadership, MGM has adopted AI solutions to tailor…
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