The Impact of Artificial Intelligence on Casino Operations January 9, 2025 – Posted in: casino
Artificial Intelligence (AI) is revolutionizing the casino sector by enhancing operational effectiveness and improving customer experiences. In 2023, a document by Deloitte emphasized that AI technologies could raise revenue by up to 30% for casinos that efficiently adopt them. AI is being utilized for multiple applications, including customer service, fraud detection, and customized marketing. One remarkable example is Caesars Entertainment, which has embedded AI into its customer support operations. By using chatbots and virtual helpers,…
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