Solved: BT Mail login loop November 10, 2023 – Posted in: Online Games

If you delete your bookmark in the normal window and then use the link at the top of this forum to login and subsequently bookmark it, all will be fine in a normal window. You could also try using the email app that comes with Android phones which will be a better way to access your email without having to use BTMail webmail using a browser. Internet connection is fine, other messaging apps work fine. Can she still access and use her email account using webmail on a web browser. If you are it may be that the IP address that she is using is with her email app are black listed by BT. Without knowing the “type” of account it is not possible to know if the email account has the “authority” to use email apps or email clients so there is no point in trying to fix something that may not be able to be fixed at your end.

If it takes you directly to the BTMail logon page use it to make a desktop shortcut and use that in future.
Kelsey Piper of Vox wrote that “ChatGPT is the general public’s first hands-on introduction to how powerful modern AI has gotten” and that ChatGPT is “smart enough to be useful despite its flaws”.
In October 2025, OpenAI banned accounts suspected to be linked to the Chinese government for violating the company’s national security policy.
It currently uses GPT-5.1, a generative pre-trained transformer (GPT), to generate text, speech, and images in response to user prompts.

Regional responses

Have a read through the instructions on the log on page. You have to use the BTMail log on page. My.bt just won’t open for me, I just get the wait logo. When it restarts it should be issued with a new IP address and hopefully connected to a different email server which may work. But it’s thankfully fine on the phone. Hi @DouglasGAdam Was this only happening yesterday or a long term issue you have been facing?

Come back to the community anytime This should take you to the log on page. Log out of your email account and close the browser. If it takes you directly to the BTMail logon page use it to make a desktop shortcut and use that in future. What happens if you use this link? Go to the MyBT log on screen and use the “forgotten your login details” route.

In March 2023, a bug allowed some users to see the titles of other users’ conversations. One such workaround, popularized on Reddit in early 2023, involved making ChatGPT assume the persona of “DAN” (an acronym for “Do Anything Now”), instructing the chatbot that DAN answers queries that would otherwise be rejected by the content policy. Despite this, users may “jailbreak” ChatGPT with prompt engineering techniques to bypass these restrictions. … It’s also a way to understand the “hallucinations”, or nonsensical answers to factual questions, to which large language models such as ChatGPT are all too prone. A 2025 Sentio University survey of 499 LLM users with self-reported mental health conditions found that 96.2% use ChatGPT, with 48.7% using it specifically for mental health support or therapy-related purposes. At launch, OpenAI included more than 3 million GPTs created by GPT Builder users in the GPT Store.

External links

In July 2023, the FTC launched an investigation into OpenAI, the creator of ChatGPT, over allegations that the company scraped public data and published false and defamatory information. Kevin Roose of The New York Times called it “the best artificial intelligence chatbot ever released to the general public”. GPT-5 was launched on August 7, 2025, and is publicly accessible through ChatGPT, Microsoft Copilot, and via OpenAI’s API. Generative Pre-trained Transformer 4 (GPT-4) is a large language model developed by OpenAI and the fourth in its series of GPT foundation models. A study presented example attacks on ChatGPT, including jailbreaks and reverse psychology. Shortly after the bug was fixed, users could not see their conversation history.

Was your email account set up from your parent’s current BT Broadband account? If neither then you may only ne able to access your email using web mail via a browser I type in the correct details (I am sure this is the case as I have reset my password beforehand and I still cannot do so).

In September 2025, following the suicide of a 16-year-old, OpenAI said it planned to add restrictions for users under 18, including the blocking of graphic sexual content and the prevention of flirtatious talk.
Is it the direct log on page or through your MyBT?
As far as I am aware there is no change to the BTMail login page.
Was your email account set up from your parent’s current BT Broadband account?
In January 2023, Science “completely banned” LLM-generated text in all its journals; however, this policy was just to give the community time to decide what acceptable use looks like.

Logging in to BT Mail

The uses and potential of ChatGPT in health care has been the topic of scientific publications and experts have shared many opinions. The dangers are that “meaningless content and writing thereby becomes part of our culture, particularly on social media, which we nonetheless try to understand or fit into our existing cultural horizon.” The Guardian questioned whether any content found on the Internet after ChatGPT’s release “can be truly trusted” and called for government regulation. Theologian and philosopher Jonas Simmerlein, who presided, said that it was “about 98 percent from the machine”. In an industry survey, cybersecurity professionals argued that it was attributable to cybercriminals’ increased use of generative artificial intelligence (including ChatGPT). Chris Granatino, a librarian at Seattle University, noted that while ChatGPT can generate content that seemingly includes legitimate citations, in most cases those citations are not real or largely incorrect.

I see several people are having the same problem of getting a loop message asking for username and password on the laptop so can’t access BT email. There is no time to enter a username or password before the page blanks and then returns to its endless cycle. When you try to log on using Chrome are you entering your email address and password manually and are you sure you are using the same details as you did when you used Firefox on your phone? You have said that you managed to log into your email account on your phone using both an email app and using the Firefox Focus web browser.

Mobile apps

This is a public forum and she could end up with a mountain of spam. Please blank out the start of her email address in the screen shot. Confirmed we can get in via webmail but still not via the app.

Geoffrey Hinton, one of the “fathers of AI”, voiced concerns that future AI systems may surpass human intelligence. In October 2025, OpenAI banned accounts suspected to be linked to the Chinese government for violating the company’s national security policy. In May 2024, OpenAI removed accounts involving the use of ChatGPT by state-backed influence operations such as China’s Spamouflage, Russia’s Doppelganger, and Israel’s Ministry of Diaspora Affairs and Combating Antisemitism. In late March 2023, the Italian data protection authority banned ChatGPT in Italy and opened an investigation. During his speech, which was partly written by the program, he warned that it could result in cheating, job losses, discrimination, disinformation, and uncontrollable military applications.

E mail not working since recent outage

ChatGPT is frequently used for translation and summarization tasks, and can simulate interactive environments such as a Linux terminal, a multi-user chat room, or simple text-based games such as tic-tac-toe. These include, among many others, writing and debugging computer programs, composing music, scripts, fairy tales, and essays, answering questions (sometimes at a level exceeding that of an average human test-taker), and generating business concepts. OpenAI’s outsourcing partner was Sama, a training-data company based in San Francisco, California. These labels were used to train a model to detect such content in the future. In the reinforcement learning stage, human trainers first ranked responses generated by the model in previous conversations.

Over many iterations of ChatGPT, plus users maintained more access to better models than the free tier provided, and access to additional features like voice mode. Despite decades of using AI, Wall Street professionals report that consistently beating the market with AI, including recent large language models, is challenging due to limited and noisy financial data. ChatGPT has never been publicly available in China because OpenAI prevented Chinese users from accessing their site. In September 2025, following the suicide of a 16-year-old, OpenAI said it planned to add restrictions for users under 18, including the blocking of graphic sexual content and the prevention of flirtatious talk. In October 2025, OpenAI reported that approximately 0.15% of ChatGPT’s active users in a given week have conversations including explicit indicators of potential suicidal planning or intent, translating to more than a million people weekly. OpenAI collects data from ChatGPT users to further train and fine-tune its services.

ChatGPT is based on GPT foundation models that have been fine-tuned for conversational assistance. Desktop access just goes into a repeating circle asking for user name and password before recircling to allow me time to enter anything. Cannot access email login page from android, progress bar goes about a quarter across then nothing, not even reached user / password.

To build a safety system against harmful content (e.g., sexual abuse, violence, racism, sexism), OpenAI used outsourced Kenyan workers earning around $1.32 to $2 per hour to label such content. In the case of supervised learning, the trainers acted as both the user and the AI assistant. The chatbot can facilitate academic dishonesty, generate misinformation, and create malicious code. Despite its acclaim, the chatbot has been criticized for its limitations and potential for unethical use.

These rankings were used to create “reward models” that were used to fine-tune the model further by using several iterations of proximal policy optimization. By January 2023, ChatGPT had become the fastest-growing consumer software application in history, gaining over 100 million users in two months. After a security issue this afternoon which needed a password change to my usual email address I am now being told to log in to my.bt to start 2 stage authentication.

In September 2025, OpenAI added a feature called Pulse, which generates a daily analysis of a user’s chats and connected apps such as Gmail and Google Calendar. The model can also generate new images based on existing ones provided in the prompt, which can, for example, be used to transform images with specific styles or inpaint areas. In December 2024, OpenAI launched a new feature allowing users to call ChatGPT with a telephone for up to 15 minutes per month for free.

GPT Store

Are you able to try using a different browser on your Chromebook to see if the same thing happens? My Android phone, cockqueen Android tablet and another laptop running Windows 11 sign in to webmail accounts without hitch. I’ve had exactly the same problem for a week i.e. can log-in via mobile but not via laptop. As far as I am aware there is no change to the BTMail login page. Is it the direct log on page or through your MyBT?

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